YOUR COMPETITIVE ADVANTAGE DEPENDS ON

THE PERFORMANCE OF IT


Monitor Network, Servers, Applications, Databases, DC
Infrastructure, Cloud, Websites & everything in-between.


ALL THE BENEFITS OF ON-PREMISE MONITORING

NOW AVAILABLE AS SAAS


See TRACE9® in action!



TRACE9® – A SINGLE PANE OF GLASS FOR ORGANIZATION-WIDE IT VISIBILITY

Don’t let tool sprawl hold back digital transformation.
Get a unified 360 degree monitoring view for heterogeneous enterprise IT infrastructure; break down silos and accelerate your business.

ANY DATA, ANY SOURCE, ANY TIME

REDUCE TIME TO RESOLVE

Gain better visibility and faster ways to remediate incidents to reduce downtime. Optimize problem diagnosis with real-time performance data and in-built utilities.

  • Early identification of performance issue
  • Auto-diagnostic utilities to reduce resolution time
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PROACTIVE SLA MONITORING

Define levels of service expected from IT assets in terms of availability, performance and other KPIs and monitor compliance to those SLAs in real time.

  • Define levels of service expected from IT assets
  • Monitor compliance to SLAs in real-time
  • Factor out events not in your control and generate SLA reports accordingly

CONDITIONAL MONITORING

Monitor the KPIs for critical IT applications and services based on the condition of underlying infrastructure. Implement workflows for real-time impact analysis of failure or performance degradation of a node on the overall IT service.

  • Dependency mapping across devices and applications
  • Real-time view of services and impact analysis of device failure
  • Drill-down into the relevant data you need to identify, remediate and report on IT issues



Conditional Monitoring
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EVENT CORRELATION

Gain actionable intelligence with AI powered event correlation. Predict capacity problems accurately. Act preemptively. Examine trends in data traffic patterns based on usage to make informed decisions.

  • In-time, in-context insights to resolve root causes of failures faster
  • Event correlation for preemptive actions against potential problems and their business impacts—before they happen
  • Quickly pinpoint performance bottlenecks

POWER VS LINK FAILURE DETECTION

Detect whether a device is unreachable due to link failure or power outage not in your control and avoid compliance penalties.

  • Identify root cause of device unavailability: Link failure or Power failure?
  • Separate link SLA & device SLA reports
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CONFIGURATION CHANGE IMPACT ANALYSIS

Proactively monitor and analyze network configurations to identify configuration problems early. Apply deep analysis and insights to optimize your network and avoid outages.

  • Monitor network device configurations
  • Correlate changes with performance impacts
  • Real-time view of impact assessment

CUSTOMIZED REPORTING

Simplify management and operational reviews with a variety of standard reports. Customize and schedule delivery the way that works best for your business.

  • Pre-built, customizable report templates
  • Schedule and automate delivery via email
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SINGLE SOURCE OF TRUTH

Seamlessly aggregate metrics and events across network, systems, applications, and services to get a unified 360 degree monitoring view.

  • Track your operational performance with the right metrics and in real-time
  • Gain complete visibility into network, IT assets, and applications to anticipate, recognize, and mitigate performance issues

GENERAL FEATURES

Automate helpdesk tasks to quickly and efficiently resolve issues

Keep track of trouble tickets and deliver timely responses

  • Unified Dashboard
  • Customer Portals
  • Ticket Categorization
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  • Agent Roles Customization
  • Historical Data & Trends
  • Email Alerts

Download TRACE9 Datasheet

Flexible Licensing Models

No limit on number of Nodes / Interfaces / IP addresses

There is no restriction on how many physical and virtual devices can be monitored. You do not have to figure out how many interfaces you want to monitor on each device

Integrate Trace9 With Applications & Tools You Already Use

Trace9 integrates with other platforms and tools to help make IT more scalable and insightful, streamline workflows and improve efficiency.

80% Reduce Mean Time to Resolution

62% Increase Administrator Productivity

90% Reduce Monitoring Software licensing

60% Reduce Down Time

Trace9® Supports Multivendor Technologies & Solutions